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The Real Cost of Friction: Why Smart Teams Burn Energy but Don’t Gain Traction

The Real Cost of Friction: Why Smart Teams Burn Energy but Don’t Gain Traction

July 23, 20253 min read

The Real Cost of Friction: Why Smart Teams Burn Energy but Don’t Gain Traction

Before you optimize, cut the leak.

Every executive team wants traction.
But before you ask about strategy, the real question is:

Where is your organization’s energy really going, across time, money, or focus?

There’s often a pause. Not because leaders don’t care,
but because their perspective
quietly collapses under constant pressure.

What Is Tunneling? (And Why It Matters in Change)

When leaders are under sustained constraint, of time, capacity, or clarity, mental bandwidth shrinks.
This creates a real, observable shift in cognition:

  • Attention narrows toward the most immediate threat

  • Perspective collapses long-term thinking disappears

  • Decisions distort, because the brain switches to survival mode

This isn’t a leadership flaw.
It’s a well-documented behavioral pattern called
tunneling, named by behavioral economists Sendhil Mullainathan and Eldar Shafir in their research on scarcity.

They found that constraint, of any kind, fundamentally changes how we think:
it reduces executive function, weakens control, and traps teams in reactive loops.

Scarcity doesn’t make us less capable.
It changes what our brain
thinks is possible.

That’s the real structural barrier you’re facing.

Symptoms of Energy Burnout

When urgency becomes the default, here’s what shows up:

  • Strategy collapses into firefighting

  • Talent shifts from growth to maintenance

  • Dysfunction is tolerated: “we can’t pause”

  • Decisions rely on the most available voices, not the most strategic

  • Systems protect speed, not progress

Burnout + GenAI = Pressure Accelerants

This isn’t just workload, it’s a convergence:

  • GenAI is accelerating change faster than leaders can absorb

  • Generational shifts are rejecting "because I said so" management

  • Trust and energy inside teams are at record lows

And the gap between human design and organizational practice is the pressure point.

Your First Move: Cut the Leak

If your team feels exhausted and stuck, don’t add.
Identify and eliminate friction.

Ask your leadership team:

  • What’s the biggest energy drain, across time, money, or focus?

  • What would we reclaim by pausing or stopping it today?

When it feels uncomfortably obvious, that’s the leak.
Fixing that buys you:

  • Clarity

  • Emotional capacity

  • Strategic perspective

  • Room to lead again

Want to understand:

  • Why new tech, org changes, and "faster" thinking aren’t moving the needle

  • How real blockers like role confusion, coordination gaps, and reactive cycles hide in plain sight

  • The 5 go-to "fixes" smart leaders try, and why they fall short without rhythm

  • How to redesign first to regain traction without burning out your team?

Grab The Real Cost of Friction, a practical guide to identifying hidden blockers in structure, tech, and rhythm.

👉 Download The Real Cost of Friction

Use it in offsites, 1:1s, or team retrospectives.
It’s the fastest path from reactivity to rhythm.

Rebuild Capacity Before Strategy

real-cost-of-friction

Once you’ve stopped the leak, here’s what you get back:

  • Perspective

  • Trust inside your team

  • Bandwidth for creative thinking

  • Space to execute with clarity

That’s when real traction, true strategic movement begins.

Ready to See Your Friction Map?

If you’re spinning faster with no results,
Let’s map your energy drains and where traction can actually land.

Book a Friction Sounding Board Call
No pitch. Just clarity.


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